Frequently Asked Questions

BEAMS Property is a local, hands-on lettings service, not a high-volume agency.

Your property isn’t passed between departments or call centres. It’s managed by someone who knows the local area, understands the market, and is personally accountable for how your property is looked after.

We focus on:

• Clear communication
• Proactive management
• Proper compliance
• Honest advice
   

The goal is simple: fewer problems, less stress, and a well-run tenancy.

Your property is managed directly by Sam.

That means:

• You know who you're dealing with
• You're not repeating yourself to different people
• Decisions are made quickly and responsibly

If you contact BEAMS you're speaking to someone who knows your property and is responsible for it.

Yes. Compliance is taken seriously at BEAMS Property.

We are:

• Registered with the Property Redress Scheme
• Members of UKALA
• Covered by Client Money Protection

We stay on top of legislation, safety requirements, and best practice to ensure your property remains compliant and protected.Add an answer to this item.

Yes.

We can organise and manage:

• Gas Safety Certificates
• Electrical Safety Reports (EICR)
• EPCs
• Other required compliance checks

We track expiry dates and make sure nothing is missed, helping you avoid unnecessary risk or penalties.

Tenants are carefully selected through:

• Accurate local rental pricing
• Professional advertising across major platforms
• Accompanied viewings
• Full referencing and credit checks
• Guarantors where appropriate

The focus is on long-term, reliable tenancies — not just filling the property quickly.

Repairs are dealt with promptly and sensibly.

We work with trusted local contractors and address issues early to prevent small problems becoming expensive ones. You’re kept informed, and no unnecessary work is carried out.

This proactive approach helps protect both the property and the tenancy.

Yes. Clear communication is a core part of the service.

You’ll receive:

• Regular updates
• Monthly statements (for managed properties)
• Prompt responses to questions or concerns

No chasing. No uncertainty.

Yes.

If you prefer to manage the tenancy yourself, we offer a tenant-find service that includes marketing, viewings, referencing, legal setup, and handover.

This is ideal for experienced landlords who want help finding the right tenant without ongoing management.

Full management is designed to be genuinely hands-off.

It includes:

• Tenant-find
• Rent collection
• Inspections
• Maintenance coordination
• Compliance management
• End-of-tenancy handling
• Ongoing communication and reporting

Most landlords choose full management for peace of mind and protection.

No.

Pricing is clear and transparent. Any additional services are discussed and agreed in advance.

We believe trust is built through clarity — not surprises.

Yes, and we’ll make the process as straightforward as possible.

We can:

• Review your current agreement
• Handle the transition
• Ensure compliance continues without disruption

If you’re considering a switch, we’re happy to talk it through with no pressure.

BEAMS is a good fit if you want:

• A local, hands-on service
• Clear communication
• Proper compliance
• Fewer issues and less stress

If you’re looking for the cheapest option or a call-centre model, we may not be the right choice.

If you’d like to talk through your situation or property, we’re happy to help.

Get in touch to arrange a free rental and compliance review.